The House Rules can be viewed below. Additionally, always refer to Rental Agreement here and be sure to read all policies specific to each property during your booking process or on the Bocobay web app after booking.
The following House Rules, together with any Property-specific rules provided in a house manual, are in addition to and incorporated into the Guest Agreement and will be enforced by our staff at all Bocobay Properties. You are advised to keep in mind that vacation rental properties may be located in quiet, private neighborhoods. Please respect our neighbors and staff. Violation of any ordinance, regulation, or HOA rule may result in the immediate cancellation of your reservation, removal from the Property, and fines of up to $15,000. You agree as follows:
OCCUPANCY: Guests will not exceed the stated occupancy limits in the reservation without prior approval. No unauthorized Guest and/or visitor may stay overnight. In the event that you exceed the maximum occupancy number of the Property, you will be liable and pay a penalty fee of $500 per person for every person over occupancy.
EXCESSIVE NOISE; QUIET HOURS: You are not permitted to create excessive noise at the Property. Neighborhood quiet hours at all Bocobay Properties are strictly enforced from 9PM - 8AM, unless specified otherwise by Bocobay. Please be considerate of your neighbors. Outdoor music and noise must be kept under 60 dBA at all times and is not permitted after 9PM. Some local regulations may require stricter quiet hours or noise restrictions.
NO SMOKING: Smoking is NOT permitted anywhere on the Property. Damage liability and additional cleaning attributable to smoking will be paid by Guest.
NO PETS: Pets are not allowed unless Accommodation listing permits and agreed upon prior to booking. All pets are subject to a fee and additional deposit. If an unauthorized pet is on the Property, you are in breach of this Agreement and will be fined $100 per day. Service animals will be allowed as required by law, subject to Bocobay policies. Damage or additional cleaning attributable to animals will be charged to you. All pets and animals must be fully vaccinated, non-aggressive, free of fleas and ticks and fully house trained.
PARKING: Guest will not exceed the stated number of maximum vehicles in the reservation. We make efforts to make Guests aware of local parking restrictions; please refer to your House Manual for more information. You are solely responsible for adhering to local street parking restrictions, including HOA rules, and any penalties associated with violating said restrictions.
NO EVENTS; GATHERINGS; PARTIES: Bocobay recognizes that the Property is being used for group travel, which may include gatherings for the registered guests as part of the Bocobay experience. However, the Property may not be used for any parties (a) to which outside unregistered guests attend exceeding the maximum capacity limits as defined herein, (b) at which noise or loud music may be heard by neighbors or is in violation of any local regulations, (c) with music or noise during quiet hours, or (d) parties that are otherwise disruptive to neighbors or the neighborhood. Unless an event is pre-approved by Bocobay and a separate event agreement is signed, no events or group gatherings or parties are permitted at the Property.
Should you desire to plan an event or to engage any third-party vendor of any kind, you must contact Bocobay to ensure all requirements, including but not limited to signing an event agreement, insurance, permitting, parking, and security, are met. You are considering hosting any kind of gathering or event on the property above the maximum capacity limit stated in this Agreement; or You plan to engage any third-party vendor to provide services on-site.Upon discovery of an unapproved event, group gathering or party, you and your registered guests will be deemed in breach of this Agreement and Bocobay personnel or Security shall have the right to enter the Property to remove all persons not listed above as a registered guest, including forcibly removing persons if necessary.
This Agreement shall automatically terminate, and you and your registered guests agree to immediately vacate the Property. In violation of this provision, you and your registered guests agree that all monies paid towards this reservation will be forfeited and you may be required to pay liquidated damages in an amount equal to Bocobay's standard event fee, which you hereby agree is reasonable. You further agree that no legal action will be taken against Bocobay for any personal or property damages incurred.
NO COMMERCIAL USE; FILMING; PHOTOGRAPHY: Guest and registered guests will not use the Property for any commercial purpose, including professional filming and photography purposes at the Accommodation without prior written permission from Bocobay. Should you or your registered guests video/audio record or take photographs for commercial purposes without written permission from Bocobay, you will be in breach of this Agreement and may be removed from the Accommodation immediately without refund. Should such unauthorized recording(s) or photo(s) be distributed for commercial purposes, you will forfeit to Bocobay all proceeds, royalties, and/or revenue received from such distribution and will use all efforts to remove the unauthorized recording(s) and/or photograph(s) from distribution.
NO UNLAWFUL USE OF PROPERTY: Guest and registered guests may not use the property for any unlawful purpose including, but not limited to, using, manufacturing, selling, storing, or transporting illicit drugs or other contraband., and any pornographic or other filming and photography for commercial uses.
NO TRESPASS: Guests are only granted access to the premises within property lines. Accessing neighboring properties is strictly prohibited. Guests are responsible for any fines and penalties resulting from trespassing.
NO ALTERATIONS: Guest will not make any alterations in or about the Property including, but not limited to, moving furniture, painting, wallpapering, adding or changing locks, installing antenna or satellite dish(es), placing signs, displays or exhibits or using screws, fastening devices, nails or adhesive materials anywhere on the Property.
HOAs: Please be advised that Guests staying at any Property located in an HOA community, or similar, are required to follow local rules, ordinances, or regulations (“Local Rules”). Should Local Rules conflict with terms set forth in this Agreement, they will supersede you agree to abide by all rules and regulations set forth by local ordinances, which may include a "Good Neighbor Policy".
NO WEAPONS, VIOLENCE, OR HAZARDOUS MATERIALS: Occupant will not possess or cause to be present a firearm or other dangerous weapon on the Property. A “dangerous weapon” means a weapon, device, instrument, material, or substance, animate or inanimate, that is used for, or is readily capable of causing death or serious bodily injury. Furthermore, Occupant will not engage in any violent behavior including fighting with or without a firearm or other dangerous weapon in or about the Property.
Without prior approval, fireworks of any type are strictly prohibited at the Property. Occupant will not allow fireworks, flammable substances, or other hazardous materials to be brought or used in or around the Property (other than charcoal or firewood in designated fireplaces and grills).
Occupants found to be in violation of this section will be liable for any corresponding property damage, and subject to $500 fine and immediate eviction from the Property without refund.
USE OF POOLS, HOT TUBS AND DOCKS: The use of swimming pools, hot tubs, and spas, docks, ponds, lakes, beaches and any accessory or related equipment, while providing exercise, recreation, and relaxation can be inherently dangerous. You and your guests are strongly cautioned to adhere to the following safe practices:
No diving into the pool or hot tub or spa;
No intoxicated persons may use the pool or hot tub or spa;
No use of glass containers by the pool;
No one should use the pool or hot tub or spa alone;
Children may never be left unattended when they may gain access to the pool, hot tub or spa, not even for a few seconds.
You and your guests agree to assume liability for pool, hot tub or spa use, dock use, and any use of any body of water on the Property, including the use of any related accessories or equipment such as diving boards, pool floaties, etc. No Lifeguard will be on duty - you and your guests will swim at your own risk.
If the Property is part of an HOA or rental complex, the following also apply. HOA or House Rules, if applicable will supplement or supersede these rules.
The pool, hot tub or spa may only be used during posted hours.
Adult supervision is required for anyone under the age of 14
All drinks must be served in unbreakable containers
No alcoholic drinks are allowed in the pool area, hot tub or spa
Users must shower prior to using the pool, hot tub or spa
Use the pool safety equipment only in case of emergency
USE OF BICYCLES: Use of bicycles provided at the Property constitutes your agreement, on behalf of yourself and any of your guests, to voluntarily participate in an activity that has inherent risks and to assume all risks associated with the use thereof. You are aware that hazardous road conditions do exist and agree to operate the bicycle in a safe manner, including but not limited to, wearing a helmet at all times while operating the bicycle. You and your guests expressly release Bocobay from any and all claims, including for personal injury and property damage, even if caused by negligence. You further agree to hold harmless, indemnify, and defend Bocobay against any and all claims, demands, causes of action, damages, judgments, orders, costs or expenses, including attorney's fees, whether actually incurred or not, which may arise from or be in any way connected with your use of the bicycle. In the event that any bicycle is damaged, lost, or stolen during your stay, you agree to pay all costs of repair or replacement.
THERMOSTAT LIMITS: To prevent any damage to the HVAC system, the A/C thermostat may not be lowered below 72 degrees Fahrenheit at any time during your stay at the Property.
TRASH: All trash must be taken out and placed in trash bins. If not possible to place the trash in the bins, please place the trash bags alongside the inside garage wall. Trash is picked up once a week, if the bins are full please let our Customer Support team know.
MAIL: Guests may not receive mail or packages at the Property. We do not have access to the mailboxes at many of our Properties and cannot retrieve mail for you or your guests. We are not liable for items shipped to the Property that are lost, stolen or otherwise not received.