Your cancellation policy will be dependent on the site you booked on, as well as the property you booked.

For all reservations on Bocobay.com or created on your behalf by the Bocobay team

We operate different cancellation policies for different properties, and at different times of the year. When booking on bocobay.com, the cancellation policy can be clearly seen after clicking on a property.

Free cancellation deadlines are in the property's time zone. To cancel your stay, please reach out to a member of the Bocobay team.

We're here to help. If you have any questions, please message us at [email protected] or on the chat button on the bottom-right of your screen.

For all reservations made on Vrbo

We operate different Vrbo cancellation policies for different properties, and at different times of the year. Please check your reservation on the Vrbo website or app for the accurate policy of your reservation.

Free cancellation deadlines are in the property's time zone. Learn more about Vrbo cancellation policies.

For all reservations made on Airbnb

We operate different Airbnb cancellation policies for different properties, and at different times of the year. Please check your reservation on the Airbnb website or app for the accurate policy of your reservation.

Free cancellation deadlines are in the property's time zone. To cancel your stay, please do so via the Airbnb app or Airbnb website. Learn more about Airbnb cancellation policies.

For all reservations made on Booking.com

We operate different Booking.com cancellation policies for different properties, and at different times of the year. Please check your reservation on the Booking.com website or app for the accurate policy of your reservation.

Free cancellation deadlines are in the property's time zone.

For all reservations made on Expedia

We operate different Expedia cancellation policies for different properties, and at different times of the year. Please check your reservation on the Expedia website or app for the accurate policy of your reservation.

Free cancellation deadlines are in the property's time zone.